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Standard Operating Procedure (SOP) to open and operate the “FCRA
Account” as provided under Section 17(1) of the amended Foreign
Contribution (Regulation) Act, 2010 with SBI, New Delhi Main Branch in
terms of FCRA (Amendment), 2020
1. The amended Foreign Contribution (Regulation) Act, 2010 mandates that
every person/NGO/ Association (hereinafter referred to as an “entity”) that
have been granted FCRA certificate of registration or prior permission u/s 12
of the Act shall open an “FCRA Account” at specified branch of State Bank of
India in New Delhi. The Central Government vide notification dated
07.10.2020 has notified New Delhi Main Branch (henceforth NDMB) of SBI,
11, Sansad Marg, New Delhi-110001 as specified branch.
2. Presently, there are approximately 23,000 entities which have got a
Certificate of Registration or prior permission to receive foreign contribution.
They now have to open a “FCRA Account” for inward remittance of any
foreign contribution at the aforementioned specified branch (i.e. NDMB) on or
before 31.03.2021. From the date of opening of “FCRA Account” in NDMB or
from 31.03.2021, whichever is earlier, no inward remittance will be allowed in
any account other than that opened in NDMB.
3. The following steps and procedure will be followed so as to ensure hassle-
free opening and operation of “FCRA Account” by entities making requests for
fresh FCRA registration/prior permission as well as existing FCRA
registration/prior permission holders having FCRA accounts in any Branch or
Bank other than NDMB Branch of SBI.
A. SOP FOR ACCOUNT OPENING
i. Any entity which seeks to receive foreign contribution may approach
either the nearest SBI Branch or any other SBI Branch of their choice for
submitting the completed Account Opening Form (AOF) for
KYC/photo/signature verification, scanning and forwarding through mail as
well as sending hard copy of their AOF for opening of “FCRA Account” at
NDMB.
ii. The applicant shall collect the Account Opening Form (AOF) physically
or download the same from the website of SBI and submit the duly filled
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up form along with mandatory KYC documents, for scrutiny / verification.
Mandatory documents should include KYCs of signatories and KYCs of
Controlling Person / Beneficial Owner (in terms of guidelines issued by
RBI).
iii. The applicant shall receive an acknowledgement in this regard from
the AOF accepting Branch.
iv. The AOF accepting branch of SBI would scrutinize AOF and KYC
documents and email the verified documents to SBI, NDMB within 3
working days from the date of receipt of completed documents. SBI,
NDMB shall confirm to the applicant entity through an email regarding
receipt of AOF and other documents within 1 working day of its receipt.
v. The NDMB will intimate to the applicant entity the details of “FCRA
Account” so opened within 3 working days from the date of receipt of duly
verified scanned copies of complete set of AOF and KYC documents from
e-mail ID of the receiving branch. The intimation will be sent by registered
email ID as well as through SMS.
vi. “Entity” can maintain their existing FCRA Accounts for Keeping or
Utilization purposes.
vii. The complete details of the specified branch i.e. SBI NDMB are as
under:
Name of the
Branch
State Bank of India, New Delhi Main
Branch (NDMB).
Address of the
FCRA Cell at
NDMB
FCRA Cell, 1st Floor, 11, Sansad Marg,
New Delhi-110001
Branch Code
00691
IFSC Code
SBIN0000691
SWIFT CODE
SBININBB104
e-Mail ID
Telephone No.
011-23374392, 23374390, 23374143,
23374213
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B. Process flow after opening of “FCRA Account” in case of persons
entities already in possession of a Registration Certificate or prior
permission of Central Govt. to receive foreign contribution through
SWIFT mode.
i. The NDMB will allow receipt of foreign contribution only in the “FCRA
Account” opened in NDMB after confirming that the MHA has already
granted a certificate or prior permission under section 12 of FCRA, 2010.
The foreign inward remittance received should invariably contain following
details:
• “FCRA Account” Number of the Beneficiary in the NDMB of SBI
• SWIFT Code of NDMB (SBININBB104)
• Name of the Beneficiary
• Name of the Donor/ Remitter
• Account number of the Donor/Remitter
• Donor/Remitter’s Address
• Donor/Remitter’s Country of Residence
ii. In case of fresh applicant / entity, the NDMB shall open the “FCRA
Account” and then wait for MHA’s decision on the application of the
entities / persons for grant of prior permission or registration certificate. As
soon as the MHA approval for such registration or prior permission is
conveyed to NDMB through an e-mail, NDMB shall allow inflow of foreign
contribution into the relevant account from that date.
iii. SBI, NDMB shall intimate the customers, through an e-mail and SMS
regarding receipt of foreign contribution.
iv. The customers will be required to submit an undertaking detailing the
purpose of the receipt of funds as per FEMA declaration and RBI
guidelines to the SBI Branch, where it had initially submitted the AOF. The
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Branch shall then forward duly scrutinized copies to New Delhi Main
Branch on the designated email id (fcra.[email protected]).
v. Standard Forex conversion rate as permitted under the FEMA
guidelines and RBI instructions to be applied on the inflow of foreign
currency. It shall be duly intimated to the account holder through an e-
mail.
vi. The “FCRA Account” holder shall have complete freedom to transfer
the foreign contribution (FC) received in “FCRA Account” opened in NDMB
to another “FCRA Account”, if any, of his choice opened in any branch of
any Scheduled Commercial Bank as per its convenience for keeping or
utilization. It may also avail Internet Banking facility (with full transaction
rights) with the NDMB.
vii. NDMB will not levy any charges / fee etc on any transfer of foreign
contribution from the “FCRA Account” to “another FCRA Account”, if any,
and to Utilization Account, if any, of the entity. For each such transfer, the
“FCRA Account” holder to be informed through an e-mail as well as SMS
immediately.
C. GRIEVANCE REDRESSAL MECHANISM:
If the “FCRA Account” holder raises any grievance while opening of
“FCRA Account” or while operating it, the following redressal mechanism
shall be available:
i) The “FCRA Account” holder or the applicant entity may send e-mail on
fcracomplaints.00[email protected]. The NDMB shall create an “FCRA
Cell” to handle all such e-mails.
ii) The applicant person / entity or the “FCRA Account” holder may also
register their complaints / grievances/ suggestion on 011-23374392,
23374143, 23374213.
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iii) If grievance is not redressed after accessing the aforementioned
The DGM of NDMB will handle this matter.
iv) The escalation matrix for grievance redressal is given in the paragraph
C(i), C(ii) and C(iii) above. However if the applicant person / entity is not
satisfied with the grievance redressal provided, then the grievance may be
escalated to DGM (IBD-II) [e-Mail: dgmibd2.ibg@sbi.co.in] who is the apex
grievance redressal authority.
